Frequently Asked Questions

We accept VISA, MasterCard, PayPal and check.

Some of our customers enjoy cleaning and doing minor repairs themselves. For those clients I just recommend a service call only when a major issue arises. Often if I've serviced the game in the past, I can help solve the issue over the phone. For clients that want a hands off approach I would recommend a check up every 2 years or so. This way the game can be cleaned and checked over for worn parts which could become a bigger issue down the road if not addressed.

The wonderful thing about pinball is that all games have gone up substantially in price in the last 2 decades.  Additionally, cosmetic condition has a great impact on a games value. Although I may be able to give you a general idea, it's best to research online and see what your game has recently sold for. You may be surprised!

In over 35 years of service calls the one thing I see most often is clients having the game near a window which gets alot of sun. It doesnt take long for the sun to substantially fade a cabinet or playfield. It's best to have the game where it doesn't see direct sunlight.  I've also seen clients have their game in a garage or near a sauna. This will cause metal parts to corrode and diminish a games value over time. If you plan on moving your game in the cold be sure to wrap the backglass in a blanket and keep at 50 degrees or higher when traveling as sharp temperature changes  can compromise the paint on a backglass.

I prefer to move them as little as possible. However, I can disassemble, then reassemble after you move it to your new location. This can be quoted on a case by case basis if I have an opening in my schedule.

I usually recommend having the game on just when being used.  The power switch is fine for turning off your game. A surge protector is never a bad thing. In over 5000 service calls I've encountered 2 games that were hit by lightning; not sure if a protector would have helped in those cases!

I do not have extra keys  But I can usually get into a game that has no keys. The best way is to drill the lock to remove it, which I can do. A new lock, which comes with two keys, costs less than $10.00 in parts. 

One that works:)  All joking aside, Eightball Deluxe, Centaur, Indiana Jones Williams, Ghostbusters and Black Knight 2000 are some of my favorites.

I do buy pinball games, working and non-working. I also occasionally sell games.

I sell parts to my customers whom I've done service work for in the past provided I have that part in stock. If you need a part just call or email and I can try to help you out.

YES! Clients can drop off their machine at our studio in Woodbury Minnesota. I will assess the machine and provide you with a repair estimate.